Frequently Asked Questions

When booking with Sandy Feet VR, the down payment required is 25% at the time of booking. The remaining balance must be paid 30 days prior to the scheduled arrival date.

Check is at 4pm on the day of arrival. Check out is 10am on the day of departure.

Check-in time is typically at 4pm, but we'd be happy to get you settled in earlier if the property is ready! While early check-ins aren't guaranteed, we always strive to accommodate them whenever possible based on the cleaning schedule.
Early check-in can only be confirmed on the day of arrival. Feel free to reach out that day, and we’ll gladly check the status for you!

Check out is at 10 am. Your prompt departure is appreciated so we can prepare the home for any incoming guests.

Open communication is key! Please reach out to us promptly if any damage occurs. Our non-refundable Damage Protection Fee covers up to $1,000 for accidental damage an equivalent to an insurance-like safeguard. Property Managers will assess damages and determine the appropriate resolution, repair, or replacement at their discretion.

In the event of a hurricane or tropical storm, Sandy Feet VR follows our standard cancellation policy. Because weather events can be unpredictable, we strongly recommend purchasing travel insurance, especially during hurricane season, to help protect your trip investment.

Trip insurance for a vacation rental typically provides coverage for unexpected events that may disrupt or impact your travel plans. Here's a general overview of how trip insurance works for vacation rentals:

Coverage Types:

● Trip Cancellation: If you have to cancel your trip due to a covered reason, such as illness, injury, or other unforeseen circumstances, trip insurance may reimburse you for non-refundable trip costs.

● Trip Interruption: If your trip is cut short due to covered reasons, such as a medical emergency or other unforeseen events, trip insurance may reimburse you for the unused portion of your trip.

● Travel Delay: This coverage may provide reimbursement for additional expenses incurred due to covered travel delays, such as accommodation and meals.

Policy Costs:

● The cost of trip insurance varies based on factors such as the coverage amount, trip duration, and the age of the travelers.

Cancellation Policy vs. Trip Insurance:

● Note that trip insurance is different from the cancellation policies offered by vacation rental properties. Trip insurance is a separate purchase that provides broader coverage for various unforeseen events.
You can view our cancellation policy here: Sandy Feet VR Cancellation Policy

Yes! We do not allow smoking on the property for any of our units.

Our accommodations come equipped with initial supplies, including toilet paper, paper towels, and hand soap. If you find yourself running low or in need of extra items, we've conveniently marked the nearest grocery or convenience store for each home. Furthermore, your kitchen will be adequately furnished with dishes and cooking utensils. Should you require additional supplies, they are readily available at any of our nearby grocery stores.

Several of our properties are dog friendly! We welcome dogs of all shapes and sizes – look for the paw-print on any of our property listings to quickly determine if a property is pet friendly. If your four-legged family member will be joining you, please let us know ahead of time. We do have a non-refundable pet fee. Please note, currently none of our owners allow cats at their properties.

Sandy Feet VR ensures a seamless check-in process by utilizing automated locks for all our rental properties. Customers will receive comprehensive check-in instructions 48 hours before their arrival, containing passwords, parking directions, and any other essential information for their stay in our rentals.

The supplies provided in our rentals may vary, but the majority of them include essential beach items like beach chairs and towels. Some rentals go above and beyond, offering additional amenities such as paddle boards, kayaks, games, balls, and more!

Guests will be supplied with all necessary linens, towels, and beach towels during their stay.

Certainly! All our rental accommodations come with complimentary WiFi. You will receive the password along with your check-in instructions 48 hours prior to your arrival.

After booking, you’ll receive an email with a password to access our Happy Stays App. The app is filled with helpful local information, including recommended restaurants, shopping, activities, and upcoming events in the area.
You can also explore the Activities section on our website, where we highlight many popular attractions and things to do nearby to help you plan your stay.

● A reservation is confirmed once we receive a 25% deposit of the total booking amount.

● There is free cancellation if done within 24 hours: You may cancel within 24 hours of booking for a full refund.

(Please note: This does not apply to last-minute bookings or anything booked within 14 days of arrival).

● If you cancel at least 45 days before arrival, you will receive your deposit refunded to your original payment method, minus a 6% processing fee.

(Travel insurance premiums and condo fees, if applicable, are non-refundable.)

● 30 days before check-in the full balance is due and non-refundable.

**Please note: Crescent Beach Club / Lighthouse Towers has a different Reservation & Cancellation Policy:

● A reservation is confirmed once we receive a 25% deposit of the total booking amount.

● You may cancel within 24 hours of booking for a full refund.

(Please note: This does not apply to last-minute bookings - anything booked within 14 days of arrival).

● Cancel at least 60 days before arrival and receive your deposit refunded to your original payment method, minus a 6% processing fee.

(Travel insurance premiums and condo fees, if applicable, are non-refundable.)

● 30 days before check-in the full balance is due and non-refundable.

Sandy Feet VR employs dynamic pricing to ensure your home is appropriately priced for each season. We consider various factors when establishing nightly rates and also appreciate the input of homeowners, allowing you to communicate your preferences.

While our primary emphasis is on beach vacation rentals, we are willing to oversee properties throughout Pinellas County. We prioritize exceptional properties and assist owners in upholding an organized and luxurious ambiance in their homes, ensuring a 5-star experience for each of your guests.

Absolutely! The more attractive your homes appear, the more positive the guest's experience will be. Considering that your vacation home is likely one of several options the guest is considering, updating your home helps distinguish it from the others. Emil and Angie Baltic bring extensive expertise in designing, decorating, and renovating homes, and they provide a complimentary consultation through Sandy Feet VR.

Yes! We manage all repairs to the property, with the owner's permission.

Automated locks will be provided for every home at the expense of Sandy Feet VR.

Each owner is provided with an owner portal to view bookings, owner revenue statements, and block of dates for personal use.